ProperHost collects information from you when you send it to ProperHost directly by filling out forms on our Website (including any application you may make for products or services), corresponding with ProperHost by e-mail, live chat or speaking to ProperHost by telephone. ProperHost also collect information from you when you browse the Website, as set out in detail below. Some of the methods ProperHost use to collect data are automated and will take effect automatically as you navigate the Website and/or use our services.
Personal data relates to a living individual who can be identified from that data. Identification can be by the data alone or in conjunction with any other data in the data controller's possession or likely to come into such possession. The processing of your personal data is governed by applicable privacy laws.
When you place an order or register for a new account on our website, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.
When you add your financial account information to your Account, that information is directed to our third-party payment processor. We also do not store your financial account information on our systems.
If you contact us via email or through our live chat facility, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
ProperHost also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
General Information is collected when you access our website. We use your IP address to identify your location/country when you use our website. We also record the information such as, the page you visited more, the time you spend in our website, the number of visit you made and if you are referred from any other websites or links.
As a general matter, ProperHost may use the Personal Information you disclose to ProperHost to improve and provide the Website, the services, and for the specific purpose that you gave us your Personal Information. More specific details on how we use your information follows below.
ProperHost may use User Communications in the same way as we uses Personal Information. If you communicate with ProperHost for a particular purpose, ProperHost may use your User Communications for that purpose. For example, if you contact ProperHost for technical support, we may use your communications to provide technical support to you.
In general, the lawful bases for us to process your personal data for the various types of processing performed on your data (please refer to "How do we use and store your data?" section of this Policy) is, as applicable, processing based on your consent, as necessary for us to enter into and to perform our contract with you, to comply with our obligations under the applicable employment, social security or social protection laws, or as necessary to pursue the legitimate interest of our Company or of third parties.
We will collect, process and use the personal information supplied by you only for the purposes communicated to you and will not disclose it to third parties except under the circumstances of data disclosure to third parties in the section "How do we disclose your information?" below.
In accordance with established policies and procedures, ProperHost will periodically destroy or erase any Personal Information that is no longer needed.
In the event that ProperHost is purchased by another company, merges with another company or has a substantial portion of its assets purchased by another company, ProperHost may share your Personal Information with that company. In such an event, ProperHost will notify you in advance.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We protect your data using technical measures to minimize the risks of misuse, unauthorized access, unauthorized disclosure, loss or theft, and loss of access. Some of the safeguards we use are data pseudonymization, data encryption, firewalls, and data access authorization controls. We take our data security very seriously. Therefore, the security mechanisms used to protect your data are checked and updated regularly to provide effective protection against abuse.
We offer the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology using best-practice encryption techniques. Transactional information such as payment details are encrypted before they are processed by our Payment gateway provider only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Based on what you have told ProperHost, we will try to ensure that your contact information and preferences are accurate, complete, and up to date. You have the right to request access to and rectification or erasure of Personal Information or restriction of processing concerning your Personal Information or to object to processing as well as the right to data portability. ProperHost will comply with erasure requests as long as ProperHost is not required to retain the Personal Information by law and does not need to retain it for its legitimate business purposes. ProperHost may decline to process requests that are frivolous/vexatious, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by emailing email@example.com or by using our contact form.
As a Data Subject you have the following data protection rights:
Should you ever wish to exercise one or more of these rights you should use our contact form or email firstname.lastname@example.org. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
ProperHost' Website may, from time to time, contain links to and from the websites of ProperHost' partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that ProperHost do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Information to these websites.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
All users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Account Details' page.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Last updated: May 23, 2018